I really enjoyed this interview very much. I didn't know much of Miriam's story but it sounded like an intriguing contactee story in the very least. Listening to her, so much of what she said resonated with me. The Hopi account of what's-what in the universe is fairly close to what I believe is going on too in a sense (I'm not a doomsday'er, but I am practical). What she was talking about in terms of the various extra terrestrials really really jived with my own astral encounters. The little greys, the wrinkly greys, the Pleiadians, "other"... I like how she seemed to sincerely mean it when she said "I DON'T want to talk to you right now...". You can tell she was being very earnest when she said that. That means to me that she's not necessarily enjoying the attention, obviously isn't trying to get rich, which leads me to believe what she's saying is genuine(or in the very least it is a real experience for her). I think she did a good job of communicating her intention during that part.
Her eyes: That theory about being imbalanced? I don't buy it. Honestly I can, and do the same thing for more then one reason, and actually if you put your mind to it you can control each eye independently. I just mess with that as a fun experiment -shrugs- but I'm just kind of weird like that 
. Second & more practical, you can move your eyes about to access that quasi-meditative state that gives you access to deeper levels of memory. Sometimes the information you're "looking" for respectively isn't in one "focused" place like the lay face reading stuff you'll learn on tv or that many modern academics tell you. I sort of theorize it has to do with psycho kinetic energy generated by syncing up the brain using perceptional direction. Like darting your eyes in a rapid fashion...or rapid eye movement(aka REM) And we all know the "wackiness" that goes on in that state of mind 
Another way to sync to that meditative state of mind while awake and functioning is to un-focus and drift apart the eyes in some way, almost like splitting your conscious visual perception while maintaining a central "control". Like trying to retrieve an old memory you long forgot from the first time you tried an ice cream cone for example. It's there, somewhere, even if on that "information layer" or "akashic records", you just gotta access it somehow. That doesn't mean you have to sit there cross-eyed, but even a quick "matrix wobble" effect using that technique can knock your senses into that "mode" or brain state if you know what you're doing.
Just like she essentially eluded to, when you have to focus specifically on direct communication &/or identification no matter this "waking reality" or in dreams/projections; the eyes will tell you what you need to know if you know how to look. When she needed to say something directly too Bill, Kerry, or the camera, notice how she got very focused then? Yeah, she's been on a trip and has seen some serious reality-rocking stuff...very cool interview.
Here's an interesting thing I've learned in my own astral travels (AKA Dreaming, Lucid Dreaming, Astral Projection, whatever...) that works against malicious entities be-they earthly or extra terrestrial, which is white light. Pure white light. You don't need to pray to anything or anyone, just think of the purest white light imaginable. If you're a spiritual person think of this as your soul energy, if you're a science-minded person think of it as that theorized heart "zero point" energy source. So if an ET is trying to impose it's will on you and will not identify itself, or tell you it's intention, show them that you can use that light, and they will instantly respect you more...
How do you use the light? that's up to you, on the astral plane you can literally do anything. So it can be in the form of a torch, a candle, you can make fireballs with your hands, you can glow, you can create a shield, the possibilities are literally endless. You'll be surprised how much of this matrix we actually capable of bending.